Our Services

Plumbing

Plumbing

Quality Full Service Plumbing, Sewer & Drain for residential and commercial customers since 1976. Emergency Plumbers Ready 24/7!
Read More
Heating

Heating

When your heater stops working, when your home just isn’t getting warm enough, or when you need routine hvac maintenance,
Read More
Air Conditioning

Air Conditioning

Trusted for more than 35+ years, petshelper.ru has earned an A+ BBB rating by always operating in an honest, clear & ethical
Read More
Rooter & Drain Cleaning

Rooter & Drain Cleaning

Expert Sewer & drain, from toilet back-ups, tub blockages, clogged sinks, gurgling kitchen sinks, laundry lines full of suds
Read More
Ductless / Mini Split

Ductless / Mini Split

A far more effective and energy efficient form of heating & cooling your home is with a ductless / mini split system.
Read More

Troubleshoot Your HVAC

What type of problem are you having?
What type of Air Conditioner Problem are you having?

This can be Caused by your Thermostat:

Solution:

  • Make sure your thermostat is turned On
  • Set 3 degrees below room temperature
  • Turn Cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?

Your Air Filter May be Dirty.

Check yours and change if visibly dirty

Did that solve your problem?
Is your outdoor unit running?

Your AC’s circuit breaker may have been tripped:

Here’s what to do:

  • Find your breaker box and look for the circuit labeled “air conditioner”
  • Try flipping that circuit to “off” and then “on”
  • Give your air conditioner a couple minutes and see if it comes on now
Did that solve your problem?
Is there air coming out of your vents?
Is there Ice on your Outdoor Unit?
Is there air coming out of your vents?
Is there Ice on your Outdoor Unit?

Awesome!!

Glad we were able to help you solve your problem. We’ll be here if you need us again.

Sounds like you need expert care.

Please turn off your system and get professional help.

Schedule your repair appointment
What type of heating problem are you having?
What type of heater do you have?

This can be Caused by your Thermostat:

Solution:

  • Make sure your thermostat is turned On
  • Set 3 degrees below room temperature
  • Turn Cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?

This can be Caused by your Thermostat:

Solution:

  • Make sure your thermostat is turned On
  • Set 3 degrees below room temperature
  • Turn Cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?
What best describes your heating problem?

Make sure power is getting to the furnace

Try this:

  • Check your home’s electrical panel. Flip the furnace’s circuit to “off” and then “on” again.
  • Look for a switch (like a light switch) near your furnace and make sure it is set to "on".
Did that solve your problem?
Is your outdoor unit running?
Is there ice on your outdoor unit?

Your heat pump’s circuit breaker may have been tripped.

Here’s what to do:

  • Find your breaker box and look for the circuit labeled “heat pump” or “air conditioner”.
  • Try flipping that circuit to “off” and then “on”.
  • Give your heat pump a couple minutes and see if it comes on now.

Note: If your heat pump is regularly tripping your circuit breaker, contact us immediately as there is a larger problem.

Did that solve your problem?
Is there ice on your outdoor unit?
Is the noise coming from the outside or inside unit?
What type of heater do you have?

Is there steam coming from the unit, as well?

Here’s what to do:

This is your heat pump's normal defrost mode.

What type of smell?
Did you just turn your heater on for the first time this winter?

This is likely normal.

The smell should go away in a few minutes.

Contact us if the smell persists.

Turn off your furnace now!

There could be a dangerous gas leak in your home. Turn off your furnace immediately and contact a heating repair person.

You need your regular maintenance

This is usually caused by a dirty coil and/or lack of regular maintenance on your heater.

Best of the Best 5 years Running!

Customer Service the way it used to Be,
Service you deserve! petshelper.ru

Local Reviews

Rated 4.9 out of 5 stars btased on 265 customer reviews

Judy - Rancho Cordova, CA
5 days ago
Someone answered when I called, they were sensitive to my urgent needs. The gentleman who came to my home, Ever, called ahead to let me know when he'd arrive. During his visit, he treated my home with upmost care, he was friendly, professional, and explained everything thoroughly. And the whole visit cost less than I expected. Awesome from start to finish!
Overall Experience 5 / 5

Is your current AC costing you?

Start Our Online Estimate Builder


View Promotions

Preventive Maintenance Plan

Preventive Maintenance plans for Houston Homes & surrounding counties.Give your family complete peace of mind with one of our maintenance packages. Our homes are major investments, so it makes sense to protect them & take care of them. The petshelper.ru Club will help you save on energy costs, improve overall performance, extend your systems life & prevent costly breakdowns.

  • 84% of furnaces breakdowns are the result of dirty units?
  • Over 50% of air conditioning units we replace are due to lack of maintenance.
  • Routine maintenance can save the average home about $32 a month or over $300 a year
  • Regular tuneups with your plumbing, heating & cooling systems can greatly reduce the risk of deadly carbon monoxide poisoning
Sign Up Today